2002 –2003 MPV
Front Fog Lights
Dear Mazda Owner:
This notice is sent to you in accordance with the requirements of the
National Traffic and Motor Vehicle Safety Act.
Mazda Motor Corporation has decided that a defect, which relates to motor
vehicle safety, exists in certain 2002 and 2003 model year Mazda MPV vehicles
produced from November 26, 2001 through January 21, 2003. If you are a
recipient of this notice, your vehicle is included in this campaign.
What is the problem?
On certain 2002 and 2003 MPV vehicles, it is possible that the front fog
lights may have been improperly installed. If the vehicle continues to be
driven, normal driving conditions could cause the bulb socket and wiring harness
to become dislodged from the fog light housing and drop inside the front bumper.
Should this occur, continual operation of the vehicle’s fog lights could cause a
fire in the front bumper.
What will Mazda do?
Your Mazda dealer will inspect the installation condition of the fog light
bulb assembly, and repair it when necessary free of charge. This
inspection and/or repair should take approximately one (1) hour to complete,
however, it may take longer depending on the service workload at your Mazda
What should you do?
As Mazda is concerned about your safety, we would encourage you to make an
appointment with any authorized Mazda dealer to have the front fog light
inspected and replaced when necessary. You do not need to bring this notice to
the dealer, but it may assist in the check-in process.
What if you have already paid for replacement of the front fog light?
If you have already paid for the inspection/repair or replacement of the
front fog light(s) due to the separation or inappropriate installation of the
fog light(s) bulb socket and any associated vehicle damage resulting from this
problem, you may be eligible for reimbursement of reasonable repair expenses
based on Mazda’s repair standards. Please complete the enclosed “Reimbursement
Application Form”, including the necessary documentation and mail it to us in
the pre-addressed envelope provided, allowing 6-8 weeks for processing.
Where is the closest Mazda dealer?
To locate your nearest Mazda dealer, visit our web site and try our on-line
dealer locator at www.mazdausa.com or
consult your local yellow pages.
Moved or no longer own this vehicle?
If you have moved or no longer own your Mazda MPV, please complete the
enclosed prepaid Information Change Card as soon as possible. This
enables us to update our records and notify the current owner.
If you are the lessor of a subject Mazda MPV, we strongly encourage you to
forward this recall notification to the lessee, as it is critical that the
current driver of the vehicle is notified of the recall program.
Still have questions?
If you have any questions regarding this campaign, please contact our
Customer Assistance Center at (800) 222-5500, option #4.
If Mazda or its dealers do not repair the defect free of charge and within a
reasonable amount of time, you may notify the Administrator of the National
Highway Traffic Safety Administration, Washington DC 20590. You may also call
their toll-free Auto Safety Hotline at (888) 327-4236.
Your safety is a priority for Mazda. We actively work to improve our products
and search for solutions to improve your ownership experience. Please accept our
apologies for any inconvenience this program may have caused you.
Mazda North American Operations