RECALL No: 0602D DATE: 26/03/2002
MODEL: Mazda MPV YEAR: 2002
AFFECTED VINs: N/A MFG.DATE: November 2001 - February 2002
SUBJECT: Incorrect gross axle weight rating indicated on certification label
Summary:
Certain minivans fail to comply to the requirements of Federal Motor Vehicle Safety standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars." An incorrect gross axle weight rating (GAWR) was indicated on the certification label.

Owners will be mailed accurate certification labels and inserts for the owner's manual. Owner notification is expected to begin during April 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Mazda at 1-800-222-5500.
Letter To Dealers:

June 2002

2002 MPV
FMVSS Certification Label
[Recall #0602D]

To: All Mazda Dealers
Attention: All General Managers, Service Managers, and Parts Managers
Subject: Recall Campaign #0602D
2002 MPV FMVSS Certification Label

Dear Mazda Dealer:

Mazda Motor Corporation has decided that certain 2002 model year Mazda MPV vehicles produced November 26, 2001 through February 20, 2002 fail to conform to requirements of Federal Motor Vehicle Safety Standard No. 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars.

On some 2002 MPV vehicles, the FMVSS certification label and the Owner’s Manual Towing and Specification sections do not accurately state the maximum Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR). The correct ratings as shown on the Tire Information Label are:

Max. GAWR Front 1180 kg 2601 lbs.
Rear 1214 kg 2676 lbs.
Max. GVWR 2372 kg 5229 lbs.

Mazda will notify owners of subject vehicles by first class mail on June 12, 2002. Detailed information regarding this recall campaign is provided in Attachment I. The repair procedure (updating the FMVSS Certification Label and Owner’s Manual) is provided in Attachment II. The owner letter is provided in Attachment III.

The National Traffic and Motor Vehicle Safety Act prohibits selling or leasing any subject vehicles without performing the necessary repair for defects or failures. Failure to perform applicable recalls before sale can result in extensive fines and penalties from the Federal Government. Therefore, you must complete this recall for all vehicles in your inventory prior to sale or lease.

Please make certain that the appropriate personnel in your dealership are familiar with the details of this recall campaign before responding to customer inquiries. Should you have any questions, please contact the Warranty Hotline at (800) 662-6779.

We apologize for any inconvenience this program may cause you and your personnel. Your understanding and support in carrying out this campaign is greatly appreciated.

Sincerely,

Michael J. Giblin
Director, Technical Services
MAZDA NORTH AMERICAN OPERATIONS

Attachment I

CONDITION OF CONCERN

On some 2002 MPV vehicles, the FMVSS certification label and the Owner’s Manual Towing and Specification sections do not accurately state the maximum Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR). The correct ratings as shown on the Tire Information Label are:

Max. GAWR Front 1180 kg 2601 lbs.
Rear 1214 kg 2676 lbs.
Max. GVWR 2372 kg 5229 lbs.

SUBJECT VEHICLES

Model VIN Range Build Date Range
2002 MPV JM3LW28**20 300001 - JM3LW28**20 317865 November 26, 2001 – February 20, 2002

OWNER NOTIFICATION

Owners of affected vehicles will be notified by mail on June 12, 2002.

REPAIR PROCEDURES

Please refer to Attachment II

PARTS INFORMATION

2002 MPV Correction Labels and Authorized Modification Labels can be ordered using MStore.

When placing an order for one (1) package of 2002 MPV correction labels, you will receive enough labels to repair 10 vehicles. Due to limited supply, please do not order more stickers than needed.

Campaign labels are supplied at no charge and are available in 8½" x 11" sheets containing 18 labels.

Part Description MStore Part Number Quanity
2002 MPV Correction Labels
(FMVSS and Owner’s Manual stickers)
9999-95-0602-D 1 (10 packs)
Authorized Modification Label 9999-95-065A-00 1 Sheet (18 Labels)

WARRANTY INFORMATION

  Label Applications
Warranty Type Code R
Customer Comment Code 99
Damage Code 99
Process Number A2307H
Part Number Main Cause 5555-02-002A
Quantity 0
Labor Operations Number XX378XRX
Labor Hours 0.2 Hrs
Attachment II

A. VEHICLE INSPECTION PROCEDURE

  1. Verify that the vehicle is within the following ranges:
    • 2002 MPV VIN Range: JM3LW28**20300001 - 317865
      • If the vehicle is within the above ranges, proceed to step 2.
      • If the vehicle is not within the above ranges, return the vehicle to the customer or inventory.
  2. Perform a Warranty Vehicle Inquiry using your MDCS System and inspect vehicle for an Authorized Modification Label RECALL 0602D attached to the vehicle's bulkhead. Refer to illustration below.
    NOTE: Be sure to verify RECALL number as the vehicle may have multiple RECALLs.

     
    • If MDCS displays RECALL 0602D OPEN and an Authorized Modification Label is not present, the RECALL has not been performed. Proceed to "B. CORRECTION PROCEDURE OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) LABEL".
    • If MDCS displays RECALL 0602D OPEN and an Authorized Modification Label is present, contact the Warranty Department at (800) 662-6779. They will update the vehicle warranty.
    • If MDCS displays RECALL 0602D CLOSED and an Authorized Modification Label is not present, proceed to "C. AUTHORIZED MODIFICATION LABEL INSTALLATION".
    • If MDCS displays RECALL 0602D CLOSED and an Authorized Modification Label is present, the RECALL has already been completed. Return the vehicle to the customer or inventory.
    • If MDCS does not display RECALL 0602D OPEN or RECALL 0602D CLOSED, this RECALL does not apply to the vehicle. Return vehicle to the customer or inventory.

B. CORRECTION PROCEDURE OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) LABEL

NOTE: Before starting the correction procedure, prepare the following items:

  • Federal Motor Vehicle Safety Standard (FMVSS) label correction sticker (1 sticker)
  • Clean dry rag or cloth Isopropyl
  • Alcohol cleaner
  1. Open the driver's door and locate the Federal Motor Vehicle Safety Standard (FMVSS) label. The label is attached to the B-pillar above the door striker.

     
  2. Apply alcohol cleaner to a clean dry rag or cloth, and clean the surfaces of the FMVSS label.
    CAUTION: Do not remove or peel off the existing FMVSS label from the B-Pillar.
  3. Peel off the left end of the correction sticker by 0.25 inches. Fold the peeled portion back, but do not remove the entire backing.

     
  4. Verify that the correction sticker will cover the incorrect information completely on the vehicle's original FMVSS label.

     
  5. Press and stick the left end of the sticker with your left hand while keeping the correct location with the other hand.
  6. Peel off the remaining backing sheet carefully and gradually apply the correction sticker over the incorrect information on the FMVSS label.
    NOTE: Be careful when applying the correction sticker as it is small and not reusable. If you have to peel off the correction sticker, the word "VOID" will show up on the FMVSS label. Just prepare a new correction sticker and repeat the same procedure (from Step 3.) after cleaning all residuals with alcohol.

C. OWNER'S MANUAL CORRECTION PROCEDURE

NOTE: Before starting the correction procedure, prepare the following item:

  • Owner's Manual GVWR and GAWR correction stickers (2 stickers)
  1. Open the Owner's Manual to page 4-13 and apply the MAX. GVWR and GAWR correction sticker over the corresponding portion found on this page.

  2. Open the Owner's Manual to page 10-5 and apply the GVWR and GAWR correction sticker over the corresponding portion found on this page.

NOTE: Additional 2002 MPV correction labels can be ordered through MStore using part number 9999-95-0602-D.

D. AUTHORIZED MODIFICATION LABEL INSTALLATION

Complete an "Authorized Modification Label" with the RECALL number written on the sticker and affix it to the vehicle's bulkhead. Refer back to the illustration under "A. VEHICLE INSPECTION PROCEDURE".

Attachment III - Owner Letter

June 2002

2002 MPV
FMVSS Certification Label
[Recall #0602D]

Dear Mazda Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Mazda Motor Corporation has decided that certain 2002 model year Mazda MPV vehicles produced November 26, 2001 through February 20, 2002 fail to conform to the labeling requirements of Federal Motor Vehicle Safety (FMVSS) Standard No. 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars. If you are the recipient of this notice, your vehicle is included in this campaign.

What is the Problem?

On some 2002 MPV vehicles, the FMVSS certification label and the Owner’s Manual Towing and Specification sections do not accurately state the maximum Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR). The correct ratings as shown on the Tire Information Label are:

Max. GAWR Front 1180 kg 2601 lbs.
Rear 1214 kg 2676 lbs.
Max. GVWR 2372 kg 5229 lbs.

What will Mazda do?

Your Mazda dealer will correct the Federal Motor Vehicle Safety Standard label on your vehicle and two references in the Owner’s Manual at no cost to you. The revisions should take less than half an hour to complete, however, it may take longer depending on the schedule of your dealer’s service department.

What should you do?

As Mazda is concerned about your safety, we encourage you to make an appointment with any authorized Mazda dealer to have the FMVSS certification label and Owner’s Manual updated. You do not need to bring this notice into the dealership, but it may help assist in the check-in process.

Where is the closest Mazda Dealer?

To locate your nearest Mazda dealer, visit our web site and use the on-line dealer locator at www.mazdausa.com/dealers or consult your local yellow pages.

Moved or no longer own this vehicle?

If you have moved or no longer own your Mazda MPV, it is customary for the current owner of record to complete the enclosed, prepaid Information Change Card. This enables us to update our records and notify the current owner.

If you are the lessor of a subject Mazda MPV, we strongly encourage you to forward this recall notification to the lessee, as it is critical that the current driver of the vehicle is notified of the recall program.

Still have questions?

If you have any questions regarding this campaign, please contact our Customer Assistance Center at (800) 222-5500, option #4.

If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify the Administrator of the National Highway Traffic Safety Administration, Washington DC 20590. You may also call their toll-free Auto Safety Hotline at (888) 327-4236.

Your safety is a priority for Mazda. Please accept our apologies for any inconvenience this program may cause you.

Sincerely,

Mazda North American Operations

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