US BULLETIN No: 09-019/04 DATE: 05/2004
APPLIES TO: 2002-2003 MPV AFFECTED VINs: Lower than JM3 LW28** 3* 375023
SUBJECT: Loose Rear Quarter Window Glass

Some vehicles may experience a loss of adhesion between the rear quarter window glass and hinge causing the rear quarter window to be loose at the hinge area.

The quarter glass may have been installed in the vehicle before the adhesive was completely dried. The adhesive drying time has been extended during production to eliminate the concern.

Customers having this concern should have their vehicle repaired using the following procedure.


  1. Verify customer concern.

  2. Remove left and right rear quarter window glass assemblies according to the workshop manual (section 09-12) QUARTER WINDOW GLASS REMOVAL
  3. Install new rear quarter window glass assemblies according to the workshop manual (section 09-12) QUARTER WINDOW GLASS INSTALLATION
  4. Verify repair.


Part Number Description Qty. Notes
LC62-62-5B0G  Quarter Window Glass (RH)  Dark Green  
LC70-62-5B0G  Quarter Window Glass (RH)  Green 
LC63-63-5B0G  Quarter Window Glass (LH)  Dark Green  
LC71-63-5B0H  Quarter Window Glass (LH)  Green 


Note: This information applies to verified customer complaints on vehicles covered under normal warranty. Refer to the SRT microfiche for warranty term information.

Warranty Type A
Symptom Code 91 
Damage Code 9E 
Part Number Main Cause SEE PART(S) INFORMATION 
Operation Number XX556XRX 
Labor Hours 0.7 Hrs. (Left & Right Quarter Window Glass Assemblies) 
The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers." Consumers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, consumers should contact their nearest authorized Mazda dealership.

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