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US BULLETIN No: 09-001/02 DATE: 01/2002
CAN BULLETIN No: N/A
APPLIES TO: 2000-2001 MPV AFFECTED VINs: Lower than JM3 LW28** 10 209573
SUBJECT: Chattering when operating front power windows
DETAILS:
Some vehicles may exhibit a chatter condition when operating the front power window(s) in the down mode. This condition may be caused when the window glass and the glass-run-channel are wet, which reduces the sliding resistance between these parts. To prevent chatter on the window glass, a revised power window regulator is available.

Customers having this concern should have their vehicle repaired using the following procedure.

REPAIR PROCEDURE

  1. Verify customer concern.
  2. Replace the power window regulator with a revised part according to the Workshop Manual FRONT MANUAL WINDOW REGULATOR REMOVAL/INSTALLATION (section 09-12).


     
  3. Verify repair.

PARTS INFORMATION

Part Number Description Qty. Notes
LC62-58-590C  Arm/Base (R), Window   
LC62-59-590C  Arm/Base (L), Window   

Note: A new part can be used in place of the former part, but the former part cannot be used in place of the new part.

WARRANTY INFORMATION

Note: This information applies to verified customer complaints on vehicles covered under normal warranty. Refer to the SRT microfiche for warranty term information.

Warranty Type A
Symptom Code 82 
Damage Code 9E 
Part Number Main Cause See PARTS INFORMATION 
Quantity
Operation Number XX331XR1 (One side)
XX331XR2 (Both sides) 
Labor Hours 0.7 (One side)
1.2 (Both sides) 
CONSUMER NOTICE:
The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers." Consumers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, consumers should contact their nearest authorized Mazda dealership.
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